Orders placed before 9am ET will be fulfilled the same day with express 2-business day shipping. For orders placed after 9am ET, your order will be processed and fulfilled the next business day.
– For orders within the NYC area, your coffee will be delivered by our local delivery service.
– For all other orders, you will receive an email confirmation once your order is shipped with tracking information to be able to follow your package.
Coffee – Due to the perishable nature of our coffee and the freshness standards we guarantee, we are unable to accept returns on coffee. However, if we’ve made a mistake with your order, please contact our support team for further assistance.
Equipment – For all third-party equipment returns and refunds please refer to original manufacturer return policy & contact our support team for further assistance.
Merchandise – We accept returns within a 30 day period, only if merchandise is unused.
We ship directly to you, after you place your order it may take up to 3 business days for your order to arrive. Once it’s shipped, you will receive an email confirmation with a tracking number.
